Questions and Answers

We will be updating the Q and A’s periodically. If you have a question you would like answered, send us an email. We would love to hear what you have to say!

How does Best-Rate fix termite damage?

We have two approaches. If the damage is only cosmetic the wood might be patched. Other factors apply if the damage affects the structural integrity, the wood should be replaced.

When should I replace old and ugly looking fascia?

Old and ugly can be fixed by a good paint preparation and paint job. Replacement is usually needed when the fascia is warped, split, or damaged.

Do you have an office in my area?

Best-Rate is has an office in Mission Valley and operates several crews out of north county also. You can count of fast friendly service anywhere in San Diego County.

How soon can my project be completed?

The time frame varies, depending on the season and weather, and your need for building permits. Please contact our office. One of our Estimators will make an appointment with you, according to your schedule.

Do you build with pressure-treated materials? Are there any dangers with them?

As of January 1, 2004, wood treated with CCA (chromate copper arsenate), has been phased out for consumer use. ACQ (alkaline copper quart) and CA (copper azole) are the newest formulations used for treating wood against termite damage and dry rot. The EPA (Environmental Protection Agency) has approved all treatment methods for safe usage in residential applications. The saw dust from cutting pressure treated wood should not be inhaled or ingested. In addition, wood alternative and composite decking materials have become consumer favorites. Popular wood alternatives include cedar and tropical hardwoods.

What kinds of products do you build?

We design and build decks, screened porches, sunrooms, gazebos, pergolas, arbors, privacy fences or screens, pool & spa decks, walkways, ramps and other outdoor structures. Most any component of your wood frame home can be repaired by Best Rate Repair.

What kind of wood do you use?

We don’t limit our material choices to any specific type. We use treated wood, cedar, redwood, tropical hardwoods and low-maintenance composites.

Do you have a written contract that I will sign?

Yes, for two reasons:

1. Contracting Law Requirements
2. Having a clear, written plan; keeping the project on track for a satisfied customer.

What type of warranty do you offer?

Our Warranty provides you with protection against defects in materials and workmanship for 12 months; and passes through all manufacturer warranties. Best-Rate’s number one goal is Customer Satisfaction and will do whatever it takes to solve any issue.

Can I get an estimate before I decide to hire Best-Rate Repair?

Yes. We are happy to provide you with a FREE estimate. Simply call Best-Rate to have one of our Estimators come to your home.

What do you charge per square foot?

Since our projects are custom designed and built in so many variables that affect the final project, a square footage price would be misleading.

Are you insured?

Yes. Best-Rate carries at least one million dollars of general liability, Our carpenters and employees are covered by worker’s compensation insurance.

Contact Us Today at (619) 229-0116