What Our Clients Say

Video Testimonials

Caminito Centinela

We’re super happy with the way the deck turn out!

I’m very happy with the service we got and the final product so we cannot say enough good things about Best Rate Repair.

The crew of Best Rate I was really impressed with, they’re professional, they explain what they’re doing and they came up with ideas to complete the job that really help exceed expectations.

Evie's Entry Way Remodel

San Diego, Ca

We had Best-Rate Repair Company do a small remodel in our house that involved removing a 20 ft. “box” that caused us to step-up and step-down going from one part of the house to another.  This was tiled and the tile had to be removed along with the box.  New tile was put on along with some repair to the walls where the “box” had been attached. Jeff was very thorough is his evaluation of the work to be done and he helped us with suggestions and decisions as we thought out the job and the final appearance.  Rick was the tile / painter for the finished product and left no detail unfinished.  Thank you Best-Rate Repair for a beautiful job!!!

Danielle's Testimony

El Cajon, Ca

Mike came out and gave me a realistic and detailed set of options on how to expand my deck and make my steps down to the pool safer and more appealing. His prices were reasonable what set him apart was his experience and obvious confidence that he knew exactly what needed to be done to accomplish my goals. Tyson and Mike Jr came out to do the work and were great to have around the house, they were respectful and quiet as they could be and most of all they did a great job. Both Tyson and Mike Jr were happy to answer any questions I had while they were constructing the deck. We have a great new expanded deck and a beautiful set of stairs. Definitely going to be using Best Rate in the future for other projects inside and outside our home.

Cindy's Sun-room Replacement

San Diego, Ca

I had previously connected with Best Rate Repair through their recommendations on Angie’s List. My wooden gate was deteriorating and broken, and Best Rate did a very nice job in building an attractive replacement for the old one. So when I decided that my wood and glass sun room had become a real eyesore, I again called Best Rate. The wood frame of the sun room was rotten, the paint was peeling, and the large windows were made of thin glass which was easily cracked. It really looked terrible. Don from Best Rate quoted me a reasonable price; Scott and Danny were the polite, friendly, knowledgeable duo who completely demolished the sun-room, down to the floor. Then they rebuilt the frame in a more modern, very attractive style, painted it, and installed new hardware on the door. The windows were replaced with quality tempered glass, and the ceiling was updated with Plexiglass. I am a very happy customer with my lovely new sun room. I had a great experience with Best Rate and would definitely recommend them for similar projects.

Susan Fielder

Rancho Santa Fe, CA

Jeff has an incredible work ethic and we found his work to be top drawer. He was very thorough in explaining what the job would take and did a fantastic job of creating the exact replica of what it was after we found out we had a lot of wood damage. His entire team was very kind, clean and on time during the job plus the work ended on time as quoted. I would recommend him to anyone I know who needs work on their home. It was a nice change to have an honest and reputable company do what they said they were going to do and be on time. In closing, it doesn’t get any better than Best-Rate Repair.

Tim & Cathy Todd

San Diego, CA

This letter will confirm our previous conversations regarding how pleased Cathy and I were with the entire experience of working with your firm in connection with your replacing our patio cover and decks last month. From the beginning process of design and estimates, to the execution and even prompt invoicing of the final structures, we were impressed by the professionalism with which you and Best-Rate performed. Our questions and phone calls were always answered promptly, the crew worked efficiently, considerately, and as unobtrusively as could be expected given the work involved (no loud music or conversations, and cleaning up and organizing the work site each evening before leaving for the day). The result was impressive – thanks to the design and workmanship, the area looks so much better than before, and we are convinced the structures will give many years of trouble-free service. Thanks for this work, and feel free to use us as a reference for others considering engaging your services.

Estelle Silverstein

La Jolla, CA

Thanks. it was a very positive experience, and I am sure I will be using your services again.

Paul Hickman

Carlsbad, CA

I have used Best Rate Repair three times now. This job was building an 18×20 foot second story deck including the stairs off a home. I wanted the deck to be strictly solid as I have grandchildren that will be using this deck. The railing needed to be totally safe. The lumber for the support was Douglas fir and treated wood were of good quality, no splits. The decking, stairs and railing was Trex, using Trex post sleeves over a more solid post of treated 4X4 wood. The deck was built better than what the city approved plans specified. Workmanship of the deck was very good. The few problems incurred were handled professionally and intelligently. Even the small details were handled professionally. The workers were experienced and very thoughtful. Every day the work was cleaned up much better than I would have expected or required. The job was handled in accordance in every respect with my Homeowners Association requirements. The job started and finished on time with no change in the contract price with the city signing off at completion. The owners of Best Rate Repair made numerous appearances to check on the work and answered all questions my wife asked. I would use them again, absolutely. Overall Price, Quality, Responsiveness, Punctuality, Professionalism: A.

Jack Higgins

San Diego, CA

Thank you for an outstanding job of building two patio covers. Two quality men built a quality project, well done, and on time. I believe that Chris and Rich are excellent craftsmen. I have recommended them to a neighbor. Again, my thanks to you and to Chris and Richard.

Carol Runge

San Diego, CA

Wood repair: Dry Rot, small termite damage to door frame and replace fascia. Excellent from start to finish! Phone call returned the same day, estimate appointment the following day and work completed the next week. I’m very pleased with the quality of work and the cleanup. I would refer them to my friends. Yelp – 5 Stars.

Lary N

La Mesa, CA

We had a very good experience. Best-Rate did all that they said they would do & more. Good work. Courteous hardworking workers.

Detailed Works

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Front Entry Beam Replacement

J Mills – Encinitas  Ca

Best Rate Repair was recommended to me by a friend, and they lived up to her endorsement. The wood replacement crew included Gabe, Scott, Will and Carlos.  They worked as a real team.  As they were finishing their part of the project, the painting team arrived and continued to provide high quality work. The job was finished within the time schedule that had been quoted. I guess the most important factors to note about the Best Rate Repair team were the high level competency of the workers and their wonderful cooperative attitudes. Unexpected situations usually arise on big jobs and Scott, Will Carlos and Gabe always handled their work professionally and with good humor.

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Window Sill Replacement

36th Street

1)Removed wood damage around window sill.Had to specially cut wood, prime and paint to match existing shape and color!

Beam Replace

Skyline. Novemeber 10th, 2013.

1) Remove and replace 1-4x6x12′ joist at west side of deck.

2) Remove and replace fascia at outside edge of deck complete.

3) Remove and replace 1-4x support support where bowed.

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Clients Comments:
When my deck was rebuilt a number of years ago a sagging deck was replaced with… a sagging deck – much to my dismay. A main support beam was curved and installed upside down which gave the appearance of a sagging deck. Frustrated, because this “replacement deck” was done by friend – I let it go. As fortune would have it, I stopped by a booth at the La Mesa Oktoberfest in October and spoke with Steve Scouten of Best-Rate-Repair. I took a flier and was given a “prescription bottle” filled with mints that had their contact information – very clever marketing. I put the bottle of mints by my computer at home and the flier – as fliers tend to do – got tossed. A couple of weeks later I noticed termite damage on my deck. I knew it had to be addressed before things progressed. I did not know whom to call…then I remembered my conversation with Mr. Scouten. I looked for the flier – but alas – it was long gone. Then – there by the computer was that marketing bottle of mints. I looked up their company on the Internet, reviewed them on BBB and Angie’s list, and then made a call. Mike Spencer was at my door within a couple of days, examined my deck and listened to my concerns and we even spoke of the sagging appearance of the deck. He explained what the company could offer and gave me a quote. I was very pleased with what I heard and saw and requested the work to be done. A few days later Pat and Daniel showed up on my front porch ready to work. And work they did – within a day and a half my deck was repaired better than I could have imagined. This team of professionals worked diligently and ardently taking care not to disrupt plants or dogs in side yards. They were easy to speak with when I had questions and worked together with great camaraderie. Oh, and I had questions – I could not foresee how they were going to correct the sagging of my deck –but they did!! I am blown away with the quality and craftsmanship of their work – It was a complete pleasure to have Pat and Daniel work on my home. Will I refer this company to others? Absolutely – I already have. Will I be a repeat customer when the time arises? Bet on it! Thank You, All of you.

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Repairing Damaged Eaves

Robin Place.

1) R & R damage at 3 beams using Dutch cut method. Remove and replace skirting on 1 post. 2) R & R damage at roof sheeting and fascia in 2 areas on porch cover. 3) Section out fascia at front east corner. 4) R & R damage at beam using Dutch cut, R & R lace fascia and roof sheeting above beam. 5) Replace missing siding and batt boards behind gas meter. 6) Section out damage at fascia at rear of house. 7) Replace missing batt boards and trim at rear of house. 8) Section out ledger board, remove and replace 1 batt board. 9) R & R damage at siding and trim where garage meets house at rear. 10) Section out roof sheeting and fascia. 11) Pull flashing, Dutch cut end of beam, remove and replace damage at framing on garage wall. 12) Strip off roofing at porch, install new edge metal, install torch down composition roofing material. 13) Install new Z-bar type flashing at garage where roof meets wall. 14) Perform all repair using Lead Safe Practices.

Replaced Deck

Mitzpah Spur. August 11th, 2012.

Removed existing deck on the front side of the house and hauled away all the debris. Installed prefab piers onto cement to accommodate the joists. Installed 4 x 6 pressure-treated beams or better. Installed new 2 x 6 joists on hangers, 16″oc. with new 1″ x 6″ Trex Accent Decking. All Trex Decking have 1/4″ gaps between boards and 1/8 inch gap at the butt ends. Removed the siding of one wall approximately 335 ft.² and install new siding with our nineteen installation. Apply one coat of Behr premium plus before installation. Removed and replaced existing custom door, additional costs may apply.

Clients Comments:
Very highly skilled, professionals who know & do their work efficiently & well with great demeanor & reasonable, fair pricing!

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Damaged Beam

Damaged Beam. July 23,2012.

Removed fungus-damaged beam at right side of the garage. Installed new beam and painted it to match. Sealed stucco around the new beam and hauled debris.

Clients Comments:
Very highly skilled, professionals who know & do their work efficiently & well with great demeanor & reasonable, fair pricing!

Deck Replacement

Vista Sierra | La Mesa, CA. May 25th, 2012

Replaced fungus damage to fascia, removed old decking and replaced support header with pressure treated. Removed and replaced fungus damaged joists. Installed new pressure treated posts for hand rails. Installed Trex Transcend decking and installed Trex hand Rail system. Hand rails include post sleeves, post base collars and post caps. Color: Tree House.

Clients Comments:
On time, friendly, efficient, professional, quality, informed & kept their word.

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