Happy Holidays from everyone at Best Rate Repair & Termite. We hope your holidays will be filled with joy and laughter through the New Year. During this season, we take time to reflect upon the good things we have… like our partnership with you. We would like to express our sincerest appreciation for the trust you have placed in Best Rate. We appreciate working with you and look forward to continue helping all of our customers with any repair and termite needs. The Best Rate family is grateful to those who have made our success possible. It is in this spirit that we say thank you! Our office staff works very hard to make sure things run as smooth as possible, not only for our employees but for our customers as well. Each team member plays an important role in our Best Rate family.

We would like to introduce our office staff to you.


Lilly Chavarin – Office Manager


I am the Office Manager with Best Rate Repair & Termite Company. In this role, I lead an awesome staff providing all aspects of what an office entails, AP/AR, Contracts, Payroll and most of all Customer Service. I’m going on 7 years working with Best Rate and I’m a big believer in working together as a team, supporting cross-training techniques to help one another when needed.

I am a San Diego native, born in Chula Vista, & raised near the Spring Valley area. Went to Morse High School, transferred & graduated from Mount Miguel High School. Before graduating I began working in the automobile dealership industry. Starting as a part-time night receptionist, moving on to full-time as the Service & Parts department cashier and processing repairs orders and taking in Sales Deposits, I was then given the opportunity to move into the business office. I learned AP/AR, contracts, inventory and eventually Payroll & HR.





Mary Allen – Accounting Department / Administrative Assistant


I am a native Californian, San Diego born and raised, and being the eldest in the office I remember a lot of the growth changes here in San Diego; like when Mission Valley was a dairy farm and the ferry rides to Coronado before the bridge was built.  I have been with Best Rate for 3 years now and really enjoy working here with an awesome group of people who are more like family than they are co-workers!








Katie Thompson – Termite Division / Marketing


I am married to my high school sweetheart, and we are going on 15 years. We have two adorable kids, a boy (6) and a girl (2). We love going to the desert and spending time on our boat at a local reservoir here in San Diego. I love hanging out with my family and friends and making memories. I always have a smile on my face and I am very outgoing and easy to get along with. I graduated from Valhalla High School and started working in the pest control and termite field right away. I have been in the termite industry for a total of 6 years and with Best Rate for a little over a year. Prior to working with Best Rate I was a Site Leader for an after school program in Lemon Grove. While working as a Site Leader I met the owner of Best Rate at a chili cook off and the rest was history. I love working here, the people are amazing and we are truly a family! I am apart of both the termite division as well as the marketing department.

We here at Best Rate understand that having a termite infestation can be very stressful and I will do my best to explain things clearly, and honestly. I am a team player and always willing to assist others when in need.




Jordanna Culver – Termite Division


 I have been with Best Rate for 8 months, starting as a receptionist but moved my way up to taking care of the termite reports, invoicing and scheduling. I was lucky enough to get hired at this company with no experience in the field, and I love it! Especially after working in retail and the restaurant industry for a couple years. I am highly driven and a very inquisitive person, so I do my best to ensure everything is clear regarding your termite treatment and repairs. I am a San Diego native, graduated from Grossmont High School in 2013 and currently attending college to further my education. In my free time I enjoy rock climbing, going to the beach, and trying new things. I look forward to assisting you with all your repair and termite needs.






Suzanne Anelli – Accounting Department / Administrative Assistant

suzanneI was raised in a military family, which brought us to San Diego in 1985.  I have an amazing husband, 6 wonderful children, ranging from 18 to 26, and a beautiful 4 year old granddaughter.  My husband and I are longtime Disney fans and spend every Sunday visiting Disneyland and California Adventure.

I am one of the newest members of the Best Rate family.  I bring with me over 20 years of administrative and accounting experience.  I truly love my job.  The owner has created a family-like atmosphere that makes coming to work enjoyable.

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